Enabling accessibility

We are committed to removing barriers and increasing accessibility to create safe and secured products and services for all our clients and customers across the globe.

Below are some of the ways we help customers who need some extra assistance.

For further information, we encourage you to contact your relationship manager to find out more about available services.

Tools Description
Web Content Accessibility

We want to ensure everyone can access our website, which is why we're committed to inclusive and accessible design. Our site aims to adhere to W3C Web Content Accessibility Guidelines (WCAG) 2.0 standards at AA level.

Browser compatibility: This website fully supports the following browsers:

  • Chrome current + 2 previous versions
  • Firefox + 2 previous versions
  • Safari + 2 previous versions
  • Internet Explorer 11 & 10
  • Microsoft Edge

Device accessibility: This website is also responsive and supports the following devices:

  • iPhone
  • iPad
  • Android Devices from 320px width upwards
Separate human assistance

Our customer service consultant will be handling calls and forwarding them to the relevant departments for any queries, such as complaints, order processing, providing information about the company's products and services.